The project aimed to develop a client-centred and sustainable programme which supported people in and around the London borough of Haringey with advice on a range of financial issues including debt, benefits and financial management with additional or complex needs including drug/alcohol substance misuse and mental illness to manage their money and keep out of debt. The project undertook the following activities to empower the target groups:
- A total of 57 individual participants directly benefited by receiving 1:1 emergency financial/debt management advice to deal with their individual crisis. The one-to-one sessions were provided for 4 hours per week and clients received emergency debt advice and advocacy support due to their complex needs.
- Facilitated group workshops: The project provided training for 36 out of the 57 people in financial literacy and money management. The participants were trained in groups of up to 15 people covering subject areas such as: how to open a bank account, loans and credit, how to avoid loan sharks, utility bills and how to reduce bills, budgeting advice; priority debt/ non priority debt, county court judgements/debt collectors, carrying our basic benefit checks by using on-line tools to calculate benefit entitlement such as housing benefit and council tax support; personal budgets, rent deposit schemes.
- Sharing skills: Participants were supported to become Volunteer Finance Champions and helped to pass on skills to their peers and families totalling 68 people.